Went in with every intention of purchasing a Newfoundland dog they had there asked the girl if I could see him cause I was interested and told me he was already out today and walked to the back. When she came out I said so I have to buy him before I can see him? Well lost sale there for terrible customer service!! Never buying a dog from any of their stores. Drove all way there for just to be in there for 3 minuets before deciding I won't be purchasing a dog from someone that wouldn't help a customer.
Great staff, Leah is upbeat, helpful, and friendly. Other staff are very good as well. They let me sit with a Dachshund pup for an hour, two separate days. In their hangout area. Very cooperative. A superb pet store with an owner who personally investigates breeders, or families, which supply the puppies. HIGH STANDARDS.
Terrible customer service. The staff is OVER WORKED! They aren't allowed to take Lunches/breaks because they don't have ppl to cover but yet they dock your check! They allow the employee's who ARE NOT certified or vet's to give ALL animals Rabies shots, de-worming, distemper, Neopar shots, and when the dogs are sick they NEVER take them to the vet they treat them right there at the store and guess what there aren't Vets!! They get their dogs dirt cheap and jack the prices up!!!!
Excellent curteous staff...showed us a couple of dogs and found one we wanted..explained and took us through financial options for purchase...store was clean and stocked...no pressure on sales- gave us as much time we wanted in play pens with them..
Bad customer service -- person working ignored customers and gossiped on the phone the entire time. Puppies are said to come from "private breeders" with a rotating selection of dogs. Store was dirty.
Puppies More is a US Pet Store based in Kingston, Pennsylvania. Puppies More is located at 75 S Wyoming Ave, Kingston, PA 18704, USA.
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